Privacy Policy

Conexão Oiapoque is committed to protecting the privacy and personal data of its users. This Privacy Policy was prepared in compliance with the Brazilian General Data Protection Law (LGPD - Law 13.709/2018).

Please read this policy carefully to understand how we collect, use, store and protect your personal information.

1. General Information

This Privacy Policy contains information about the collection, use, storage, processing and protection of personal data of Conexão Oiapoque users, with the aim of demonstrating absolute transparency on the matter and clarifying how your information is collected and used.

2. Data Collection

We collect information provided directly by you when using our platform, including: name, email, phone, local business information, and browsing data. Collection occurs when you: register a business, contact us, participate in events or simply browse the platform.

3. Use of Collected Data

Collected personal data is used to: (a) facilitate the connection between users and local businesses; (b) improve the user experience on the platform; (c) send communications about events and news from Oiapoque; (d) perform statistical analyses on platform usage; (e) comply with legal obligations.

4. Data Sharing

We do not sell, rent or share your personal information with third parties for commercial purposes. We may share data only: (a) with your explicit consent; (b) when necessary to comply with legal obligations; (c) to protect the rights and security of the platform; (d) with service providers essential to the platform's operation.

5. Storage and Security

Your data is stored on secure servers protected by appropriate technical and administrative measures. We implement security practices such as encryption, access controls and constant monitoring to protect your information against unauthorized access, alteration, disclosure or destruction.

6. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on the platform, analyze browsing patterns and personalize content. You can configure your browser to refuse cookies, but this may affect some platform features.

7. Data Subject Rights (LGPD)

In compliance with the General Data Protection Law (LGPD - Law 13.709/2018), you have the right to: (a) confirm the existence of data processing; (b) access your personal data; (c) correct incomplete or outdated data; (d) request anonymization, blocking or deletion of data; (e) request data portability; (f) revoke consent; (g) learn about with whom we share your data; (h) be informed about the possibility of not providing consent.

8. Children's Data

Our platform is not directed at minors under 18. We do not intentionally collect data from minors. If we become aware that we have collected data from a minor without parental or guardian consent, we will take steps to remove that information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, dispute resolution and enforcement of agreements. Browsing data may be retained for shorter periods for statistical analysis.

10. External Website Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend that you read the privacy policies of each website you visit.

11. International Data Transfer

Your data may be stored and processed on servers located in Brazil or other countries. By using our platform, you consent to the transfer of your information to other countries, where data protection laws may differ.

12. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with the revised update date. We recommend that you periodically review this policy to stay informed about how we protect your information.

13. Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to ensure compliance with the LGPD. To exercise your rights or clarify questions about the processing of your personal data, please contact us through the available channels.

14. Consent

By using Conexão Oiapoque, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please do not use our platform.

15. Contact

To exercise your rights, ask questions about this Privacy Policy or report data protection concerns, please contact us through the channels available on the platform.